The narrative approach to mediation is shared with narrative therapy and emphasizes the construction of stories as a basic human activity to understand our life and conflict. [46] This approach emphasizes the sociological/psychological nature of conflicting narratives and emphasizes human creativity in action and response to these narratives. “The narrative metaphor draws attention to how we use stories to understand our lives and relationships.” [46] Narrative mediation advocates a change in the way we talk about conflict. In the objectification of conflict narratives, participants are less connected to the problem and are more creative in finding solutions. “The person is not the problem; the problem is the problem,” said narrative mediation. [47] Disputes involving neighbours often do not have a formal resolution mechanism. Community placement centres generally focus on neighbourhood conflicts, with trained local volunteers acting as mediators. Such organizations often serve the public who cannot afford to use professional courts or ADR providers. Community programs generally provide mediation for disputes between landlords and tenants, members of homeowners associations, small businesses and consumers. Many community programs offer their services free of charge or for a small fee. Peace Pals is an empirically validated peer mediation program.

[21] It has been studied over a five-year period and has yielded positive results, including a reduction in violence in primary school and improved social skills, while creating a more positive and peaceful school climate. [22] Mediation requires direct contributions from the parties. The parties must participate in and participate in the conciliation meeting. There are mediation rules that require parties to participate in person. Participation in one phase can compensate for the absence in another phase. Dispute resolution mechanisms should be reviewed in several stages, as they are not appropriate in all circumstances. It is important to be professionally advised when considering this approach. Multi-step dispute resolution procedures should: 6.3. When a contracting party is represented during mediation, its representative must be authorized to perform all (legal) acts necessary for mediation, including the conclusion of an agreement within the meaning of Article 10.1.

At the request of the Ombudsman, a written mandate must be established to confirm that authority of the representative. In the event that disputes arise between the parties over this Agreement or this Agreement and the dispute is not resolved through negotiations, the parties agree to mediate the dispute.

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